Privacy Policy

Last updated: May 11, 2026

1. Information We Collect

At Dil Sy Desi, we collect information you provide directly to us when you:

Create an account (name, email, password)
Place an order (delivery address, phone number)
Contact us via email or WhatsApp
Subscribe to our newsletter

2. How We Use Your Information

We use the information we collect to:

Process and deliver your food orders
Send order confirmations and delivery updates
Improve our menu and services
Respond to your customer service requests
Send promotional offers (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with delivery partners to fulfill your orders and payment processors to process your transactions securely.

4. Data Security

We implement industry-standard security measures including password hashing (bcrypt), encrypted connections (SSL/TLS), and secure payment processing through PayPro to protect your personal information.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your browsing experience. See our Cookie Policy for more details.

6. Your Rights

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us at hello@dilsaydesi.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: hello@dilsaydesi.com
Location: Lahore, Pakistan